Mac Os X Web Pages Not Loading



Safari uses preferences file to control the settings and the corrupted preferences file may also cause slow loading of web pages. You can delete the file and check whether the pages can be loaded faster. In order to delete the preferences file, launch “ Finder ”, press “ Command + Shift + G ” and go to “ /Library/Preferences ” folder. In the Safari app on your Mac, check the message that appears when a page fails to open.

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Safari User Guide

If you can’t open a website, try these suggestions.

  1. In the Safari app on your Mac, check the message that appears when a page fails to open.

    It may suggest ways to solve the problem or include information you need to solve it.

  2. Make sure you’re using the correct address for the webpage.

    If you copied and pasted the address, make sure it doesn’t have extra characters or missing characters at the beginning or end.

  3. If the website requires a VPN connection, make sure it’s functioning properly.

    See Connect your Mac to a VPN.

  4. Try entering /index.html or /index.htm at the end of the address.

  5. Choose View > Reload Page.

    If the page still won’t open, quit Safari, reopen it, then try again.

  6. Try again at a different time.

    The website server may be busy, or the website may be unavailable temporarily.

  7. Contact your network administrator for help.

    If you connect to the internet using a corporate or enterprise network, the network may have a firewall that prevents you from opening the webpage.

  8. If your computer or network is protected by a firewall, you may need to specify proxy servers to access some internet sites.

    See Set up a proxy server using Safari.

  9. Contact the website’s owner to find out if the web server has a problem, or if the website is incompatible with Safari.

    For example, Safari can’t open a website that uses a protocol other than http or https.

  10. Choose Apple menu > App Store, then click Updates.

    Use the latest version of Safari. See Keep your Mac up to date.

  11. Click and hold the Reload button , then choose Reload Without Content Blockers.

    The page might be blocked by a Content Blocker you have installed.

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See alsoIf an app freezes or quits unexpectedly on MacIf you can’t open a Safari window on MacIf features on a webpage don’t work in Safari on Mac